QUICK AND FAST SERVICE WITH DISPATCH EVERYDAY.
FREE SHIPPING IN AUSTRALIA WHEN YOU SPEND $100.00 and over.
The simple steps for deliveries with Body Treats-Online Beauty Products
- You place your order online.
- You choose your shipping method in checkout. All methods are explained below.
- If your order is placed before 12pm* it will be dispatched same day Monday-Friday. *99% of products are in stock but if not we will receive it next day for dispatch for you. Please keep this in mind!
- If your order was placed after 12pm we will dispatch next day Monday- Friday.
- Once your order has been dispatched you will receive your tracking number via email.
- If you place your order on a Saturday or Sunday it will be dispatched Monday.
No dispatch on Saturday, Sunday and public holidays. Please note we are based in Sydney and use AEST.
Prices include postage and handling, we use Australia Post and a courier company.
SHIPPING COSTS & METHODS
Please note that body treats assumes no responsibility for packages once they leave us. Specific delivery times or days cannot be requested. Lost packages will only be investigated after 10 days. We are only able to investigate missing packages when using the registered service, only these packages will be replaced if lost.
All parcels are traceable with a tracking number.
- Regular parcel 500gms $7.00 (no signature)
- Registered parcel 500gms $9.00 (signature required)
- Regular Express parcel 500gms $10.00 (no signature)
- Registered Express parcel 500gms $12.00 (signature required)
- Regular parcel 2kg $10.00 (no signature)
- Registered parcel 2kg $12.00 (signature required)
- Regular Express parcel 2kg $13.00 (no signature)
- Registered Express parcel 2kg $15.00 (signature required)
*Regular parcel – Safe drop if no one is home, therefore we hold no responsibility if the package goes missing from the safe drop.
*Regular express parcel – Safe drop if no one is home, therefore we hold no responsibility if the package goes missing from safe drop. Guaranteed next business day delivery (from the day we dispatch, not the day you placed your order) within the Express Post Network
*Registered Parcel – A signature is required, therefore packages will not be left at the door if no one is home to sign for it. This option gives you proof that the article was sent; proof that the article was received (a signature is obtained on delivery); you will be compensated for loss or damage of the article. Package will be replaced in full.
*Registered express parcel – guaranteed next business day delivery (from the day we dispatch, not the day you placed your order) within the Express Post Network as well as additional peace of mind with online tracking and a signature on delivery of your items; compensation for loss or damage of the article. Packages will not be left at door if no one is available to sign for delivery. Package will be replaced in full.
Estimated time frames for delivery will vary, however as a general indication you can expect your package within 1 to 7 working days from dispatch.
Sydney, VIC and QLD – 1 to 4 working days from dispatch.
S.A, W.A, N.T, TAS and regional N.S.W – 3 to 7 working days from dispatch.
Please note that if you live in remote areas of any state it may take longer. This is out of our control.
Delivery cost is per order not per item.
Orders will only be dispatched once payment is received. Payments made by credit card are instant; bank deposits may take several days to be processed.
No deliveries Saturday, Sunday or Public Holidays. Any orders placed on these days will get processed the following working day.
Ensure to give correct details for delivery. eg unit number or apartment number, street number and any other info that would be useful. Giving your work address is advisable. If orders are returned due to incorrect address information, you will be charged an additional freight charge to have the package re-sent to you.
We accept PO Box address.
You can place your order via the phone on (02) 8883-3381 or online.
body treats can ship internationally, however you must contact us for a shipping quote prior to placing your order. body treats is not responsible for customs charges and restrictions that vary from country to country and result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred.
An approximate example of international shipping charges can be found below:
|Size||Weight||Zone A NZ||Zone B Asia Pacific||Zone C USA/Canada/Middle East||Zone D Rest of the World|
|Small||Up to 500g||$18||$21||$22||$27|
|Medium||Up to 1kg||$26||$31||$35||$43|
Please note the above prices are an indication only. Please contact body treats for a shipping quote for larger packages or to confirm prior to placing your order. body treats only uses registered post for international shipping. When placing an order on the website, international shipping charges will not be displayed. International orders do not receive free shipping.
Please read our Terms and conditions for more information and about payments.