At body treats all orders are dispatched every Monday, Wednesday and Friday if you place you order before 3.00pm AEST. E.g if you place an order on Thursday it will be dispatched Friday. If you place an order on Wednesday BEFORE 3.00pm it will be dispatched Wednesday otherwise Friday if placed after 3.00pm on Wednesday.
No dispatch on Saturday, Sunday and public holidays. Please note we are based in Sydney and use AEST.
FREE SHIPPING IN AUSTRALIA WHEN YOU SPEND OVER $180.00 and over.
Prices include postage and handling, we only use Australia Post.
SHIPPING COSTS & METHODS
Up to 500g = $9.50
500g to 3kg = $12.50
Express Post Platinum*
Up to 500g = $12.50
500g to 3kg = $16.50
* Registered Post - A signature is required, therefore packages will not be left at the door if no one is home to sign for it. This option gives you proof that the article was sent; proof that the article was received (a signature is obtained on delivery); you will be compensated for loss or damage of the article. You are supplied with a tracking number once order has been shipped. Package will be replaced in full.
* Express Post Platinum - guaranteed next business day delivery (from the day we dispatch, not the day you placed your order) within the Express Post Network as well as additional peace of mind with online tracking and a signature on delivery of your items; compensation for loss or damage of the article. Packages will not be left at door if no one is available to sign for delivery. Tracking number will be supplied to you once order has been shipped. Package will be replaced in full.
Estimated time frames for delivery will vary, however as a general indication you can expect your package within 1 to 7 working days from dispatch.
Sydney, VIC and QLD - 1 to 4 working days from dispatch.
S.A, W.A, N.T, TAS and regional N.S.W - 3 to 7 working days from dispatch.
Please note that if you live in remote areas of any state it may take longer. This is out of our control, it is Australia Post that determines the estimated arrival days. Please see www.auspost.com.au for further information.
Please note that body treats assumes no responsibility for packages once they leave us. Specific delivery times or days cannot be requested. Lost packages will only be investigated after 10 days, as Australia Post may sometimes misplace a package, and then dispatch it again. We are only able to investigate missing packages when using Registered Post and Express Post Platinum and that is why we only offer these two choices.
Delivery cost is per order not per item.
Orders will only be dispatched once payment is received. Payments made by credit card are instant; bank deposits may take several days to be processed.
No deliveries Saturday, Sunday or Public Holidays. Any orders placed on these days will get processed the following working day.
Ensure to give correct details for delivery. eg unit number or apartment number, street number and any other info that would be useful. Giving your work address is advisable. If orders are returned by Australia Post due to incorrect address information, you will be charged an additional freight charge to have the package re-sent to you.
We accept any PO Box address.
You can place your order via the phone on 1300 544 403, email or online.
body treats can ship internationally, however you must contact us for a shipping quote prior to placing your order. body treats is not responsible for customs charges and restrictions that vary from country to country and result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred.
An approximate example of international shipping charges can be found below:
|Size||Weight||Zone A NZ||Zone B Asia Pacific||Zone C USA/Canada/Middle East||Zone D Rest of the World|
|Small||Up to 500g||$18||$21||$22||$27|
|Medium||Up to 1kg||$26||$31||$35||$43|
Please note the above prices are an indication only. Please contact body treats for a shipping quote for larger packages or to confirm prior to placing your order. body treats only uses registered post for international shipping. When placing an order on the website, international shipping charges will not be displayed. International orders do not receive free shipping.